Last updated: [April 23, 2025]

At AdventureScooters, we are committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information.his Privacy Policy explains how your personal data is collected, used, and protected when you use our website and services, in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

By using our website or booking a service, you agree to the terms of this policy.

1. Who is responsible for your data?
For the purposes of the General Data Protection Regulation (EU) 2016/679 (GDPR), AdventureScooters is the entity responsible for the processing of personal data.
If you have any questions about this policy or how your data is handled, you may contact us at: Email: [Insert contact email]
Phone: [Insert phone number, optional]

2. What data do we collect?
We may collect the following personal data:

• Identification details: Full name, nationality, age/date of birth, national ID/passport number
• Contact information: Email address, phone number
• Rental details: Booking dates, scooter type, delivery/pick-up location
• Driver information: Driver’s license details and copy
• Payment information: Partial details processed securely via third-party providers
• Usage data: IP address, browser type, and access times

We do not collect or store sensitive payment information (e.g., full card numbers).

3. Why do we collect your data?
We collect your data to:

• Process and manage your scooter rental reservation
• Verify your identity and eligibility to rent and drive a scooter
• Provide customer support and respond to inquiries
• Improve our website and service experience
• Comply with legal obligations

4. Legal basis for processing
Under GDPR, we process your personal data based on:

• Your consent (e.g., subscribing to newsletters)
• The performance of a contract (e.g., booking a scooter)
• Legal obligations where processing is necessary to comply with legal obligations.
• Our legitimate interest in improving services and ensuring safety

5. How is your data stored and protected?
We take reasonable technical and organizational measures to ensure your personal data is protected against unauthorized access, disclosure, alteration, or destruction.
Data is stored on secure servers located in the European Economic Area (EEA) and protected by up-to-date encryption and access control protocols.

6. Will your data be shared with third parties?
Your data may be shared with:

• Payment providers (e.g., Stripe or PayPal) to process transactions
• Insurance partners to validate coverage during your rental
• IT and hosting providers that support our website infrastructure
• Public authorities if legally required (e.g., police, traffic violations)

We do not sell or rent your personal data.

7. How long will your data be kept?
We retain your personal data only as long as necessary:

• For the purposes of providing services and support
• To comply with legal obligations (e.g., invoices, tax records)
• Up to 5 years after your last interaction, unless you request earlier deletion (subject to legal constraints)

8. Your rights under the GDPR
You have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing
• Withdraw your consent at any time
• Lodge a complaint with the Portuguese Data Protection Authority (CNPD)

To exercise any of these rights, contact us at: [insert contact email]

9. Cookies and tracking technologies
Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.
For more information, please see our Cookie Policy.

10. Updates to this policy
This Privacy Policy may be updated from time to time to reflect changes in law or our services. The most recent version will always be available on our website.